Attention, SaaS companies: It’s officially time to brace for impact. According to Statista, even the best-case COVID-19 scenarios are expected to leave a $76 billion hole in the U.S. GDP. Worse yet, even after businesses dig themselves out, the Congressional…
The average cost of customer acquisition can be as much as 10 times more than a SaaS company’s average monthly expense. For this reason alone, having a strong customer retention strategy is paramount. So many SaaS companies make it incredibly…
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